In Store Appointments

DO YOU CHARGE AN APPOINTMENT FEE AND HOW MUCH DOES IT COST?

We charge a non-refundable $185 appointment fee at booking. A portion of proceeds from this fee are donated to the following social justice organizations: SUMMAEVERYTHANG, Planned Parenthood, Marsha P. Johnson Institute, Asian American Legal Defense Fund, BLM Los Angeles, National Network of Abortion Funds and Kindred Space LA. The booking fee to try on our Archival Collection pieces is $500 (which goes towards a same-day purchase.)

HOW IS INVENTORY SPLIT BETWEEN NEW YORK AND LOS ANGELES?

We do our very best to split inventory equally across both locations. This means we consider style, pricing and sizing as we curate both coasts. Part of the fun of vintage shopping is that kismet right-dress-at-the-right-time moment. This spirit and shopping approach is how we do things at Happy Isles!

Our Archival Collection pieces (items that are $9k and above), live solely in our New York location.

IF SOMETHING IS AT ONE LOCATION CAN I HAVE IT SHIPPED FOR MY APPOINTMENT AT A DIFFERENT LOCATION?

Once you have an appointment booked with us, for a $150 non-refundable fee per item, we can ship pieces to the opposite coast (this applies only to items that have been posted on our Instagram ). Items will ship the day prior to your appointment to arrive the morning of. Your shipping fee does not act as a hold and the item will stay up for grabs. To place a 24 hour hold on a shipped item *which is what we recommend*, an additional $300 hold fee will be collected at the time of shipping. If you purchase within 24 hours of your appointment with us, this $300 hold fee will go towards your purchase. This is a reflection of our normal in-store Hold Policy *see below*.

Our policy is in place to maintain absolute fairness to the entirety of our clientele.

*Please inquire separately about shipping Archival Collection pieces to Los Angeles.

DO I NEED TO BOOK AN APPOINTMENT IF I JUST WANT TO BROWSE?  

Yes! Due to our location and style of service, we only allow for visitors by-appointment. Please respect our time and the time of others by resisting the urge to come unannounced. 

DO I NEED TO BOOK AN APPOINTMENT IF I’M NOT A BRIDE? 

Yes!  We only allow for visitors by-appointment. 

DO YOU HAVE A WAITLIST? 

We do not keep a waitlist. If you see that the salon is booked when you'd like to come in, please keep checking the site and/or our Instagram Stories (where we will post last minute cancellation notifications) for any spots that might become available.

Cancellations at the salon are rare, and we recommend booking the next available date. 

HOW MANY PEOPLE CAN I BRING TO MY APPOINTMENT?

We have a STRICT TWO ADDITIONAL GUEST policy. For every additional guest, we charge $25 per head. If you know ahead of your appointment that you plan to bring additional guests, please let us know and we can complete your extra charge ahead of time. Otherwise, we will charge your card at the start of your appointment.

CAN MY FRIENDS TRY ON DRESSES TOO? EVEN THOUGH I’M THE BRIDE AND/OR THE ONE THAT BOOKED THE APPOINTMENT?

Yes, absolutely. Though we only allow one in the dressing room at a time. We recommend booking two appointments back-to-back if three or more people want to try on.

WHAT IS YOUR HOLD POLICY?

At the end of your appointment, we offer a $300 hold fee for 24 hours. This $300 goes towards your purchase if you decide to move forward. Our hold fee is non-refundable otherwise.

DO YOU DO ALTERATIONS? ARE ALTERATIONS INCLUDED IN THE PRICE?

We do not offer alterations but we will happily recommend our favorite seamstresses in town.

Alterations are not included in the price of a dress.

CAN I BRING MY DOG TO THE APPOINTMENT?

We ask that you kindly leave pets at home.

CAN I BRING CHAMPAGNE AND SNACKS TO MY APPOINTMENT?

Please refrain from bringing food & bev. We provide glass bottled water.