Salon Policies

WHAT IS YOUR RETURN AND/OR EXCHANGE POLICY?

We have a strict no-returns/exchanges policy.

*All Sales Final*

This applies to in-store purchases as well as those made through Instagram. Please be certain of any purchases made at the salon or online.

WHAT IS YOUR APPOINTMENT CANCELLATION POLICY?

To cancel or reschedule your appointment we require at least 24 hours notice. If you are inside this window, the card on file (entered during booking) will be charged a non-refundable fee of $100. This policy pertains to no-shows as well. Thank you for respecting our time. We are trying to serve as many as possible!

DO YOU DO RENTALS?

At Happy Isles we are purchase-only. We do not do rentals.

WHAT IS YOUR CONSIGNMENT POLICY IF I DON'T END UP WEARING MY DRESS AND/OR IF I'D LIKE TO BRING IT BACK AFTER I WEAR IT?

We are happy to offer consignment on your previous purchase! As long as the piece is in the same condition as when you bought it, we will put it on sale for what you paid. When it sells, we split the sale 50/50.

If this is of interest to you, please email Studio Manager, Kate.

WHAT IS YOUR CONSIGNMENT POLICY IF I BUY A DRESS AND WANT TO RETURN IT QUICKLY AFTER PURCHASING?

First and foremost - all sales are final. Please only make a purchase that you are certain of! This saves a lot of heartache for everyone.

We offer consignment for clients that are interested in passing their Happy Isles purchase along to the next lucky lady!

How does it work? We put your piece back up for sale at the original purchase price (as long as the item is in the same condition). Once the item sells, we split profit 50/50. There are no exceptions to our policy, even if you purchased a piece and wish to return it shortly after/never wore it/it never leaves the salon.

For more questions about consignment, or if you would like to consign a piece back with us, please email Studio Manager, Kate.