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Salon Policies
Salon Policies
WHAT IS YOUR RETURN AND/OR EXCHANGE POLICY?
We have a strict no-returns/exchanges policy
*All Sales Final*
This applies to in-store purchases, virtual appointment purchases, as well as those made through Instagram.
WHAT IS YOUR APPOINTMENT CANCELLATION POLICY?
To cancel or reschedule your appointment we require at least 24 hours notice. If you are inside this window, the card on file (entered during booking) will be charged a non-refundable fee of $100. This policy pertains to no-shows as well. Thank you for respecting our time. We are trying to serve as many as possible!
DO YOU DO RENTALS?
At Happy Isles we are purchase-only. We do not do rentals.
WHAT IS YOUR DRESS BUY-BACK POLICY?
We offer consignment for clients that are interested in passing their Happy Isles purchase along to the next lucky lady! We put your piece back up for sale at the original purchase price (as long as the item is in the same condition). Once the item sells, we split profit 50/50. For more questions about consignment, please email Studio Manager, Kate.
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